Legal
Privacy policy
How Simtims Services LLC handles the information you give us through this website, and what we will never do with it.
Last updated September 4, 2026
What this policy covers
This policy covers this website — the forms on it, the emails it generates and the records it creates. Placement records, employee files and anything covered by a signed staffing agreement are handled under our operational and employment policies instead, and you can ask the office for those in writing.
What we collect
- Contact details you type into a form: your name, your facility, your phone number, your email address and the town or county you are asking about.
- What you tell us about the request — the roles, the shifts, the dates and how long you need cover for. Please give us only what you are comfortable putting in a web form.
- For job applications: your role, certifications, availability, travel radius and work history.
- Basic technical information the web server needs in order to answer a request. IP addresses are stored as a one-way hash, never in the clear.
What we do with it
- Call or email you back about the request you sent.
- Scope a staffing request, arrange an assignment, or set up a screening call.
- Keep an internal record so the next person who picks up your file knows what was already said.
- Meet the record-keeping obligations that apply to a healthcare staffing agency.
What we do not do
- We do not sell, rent or trade your information.
- We do not use it for advertising, and we do not run advertising trackers on this site.
- We do not put sensitive details into notification emails — those carry a name, a phone number and a link to the record.
- We do not share your information with anyone outside the agency except where you have asked us to, or where the law requires it.
Where it is kept
Form submissions travel over an encrypted connection to our systems and are stored with a hosting provider under a written agreement covering the confidentiality of the data. Access is limited to office staff who need it, protected by a password and a second factor.
How long we keep it
Enquiries that do not become engagements are kept only as long as they are useful for following up, and are then deleted. Records tied to a placement we actually made, or to employment, are retained for as long as the applicable Maryland requirements say — which is longer, and not something we can shorten on request.
Your choices
- Ask us what we hold about you and we will tell you.
- Ask us to correct anything that is wrong.
- Ask us to delete an enquiry that did not become an engagement, and we will.
- Tell us to stop contacting you and we will stop.
Questions
Write to privacy@simtims.com, or call 240‑701‑4052. A person will answer.